Conversion Testing Posts

Google Website Optimizer Test: We Didn’t Implement the Winner

Conversion Testing

Google Website Optimizer Test: We Didn’t Implement the Winner

Google Website Optimizer Multichannel Ecommerce Case Study Why was this Website Optimizer test so important? This test makes a great case study for the value of follow up tests, how strong conversion rates can still be improved substantially, and most importantly provides a critical lesson in why the Google Website Optimizer results cannot be taken […]

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December 14, 2008    4 Comments

Conversion Testing, Digital Marketing

AT&T Doesn’t Want You to See Special Offers

After taking about 20 steps, I couldn’t get to the special offers in AT&T’s email! Apparently, AT&T doesn’t really want you to get your free ringtone or help the environment. Read the quick case study below… AT&T’s Mistake #1: Hiding the offer in the email preview Due to the use of only images in AT&T’s […]

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November 20, 2008    3 Comments

Conversion Testing

The 3 Fundamental Questions of Persuasion

We often talk about persuasion with our clients when discussing website optimization. Today, I came across a twitter post from Bryan Eisenberg that led me to a concise review of a recent online marketing flub they found by MagicJack. It provides a revealing discussion regarding the three fundamental questions of Future Now’s Persuasion Architecture(R): who […]

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November 13, 2008    0 Comments

Google Analytics, Conversion Testing

More Google Analytics Updates

Google Analytics adds custom reports and advanced segmentation These new features are in Beta, but should show up now when you log into Analytics. Advanced segmentation allows you to easily separate your traffic streams and then view these separations graphically. You can use existing segments or create new ones. Custom reports are where the fun […]

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November 10, 2008    2 Comments

Google Analytics, Conversion Testing

Google Analytics Updates

Google analytics has made some great updates to the analytics package. One update that I have been anxiously awaiting (had to use some creative programming in the past) is getting an analytics API(Yay!). Another great new feature is the motion charts that can be heavily customized to really get a clear picture how efforts have […]

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October 22, 2008    1 Comment

Conversion Testing

Start Testing! Google Website Optimizer Works

Want to make web design and development decisions easier? Then start testing! In a recent test, we utilized Google Website Optimizer to see if we could improve the conversion of a key goal (requesting a catalog) on an ecommerce web site. We identified what we believed to be the obstacles on the the current request […]

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September 24, 2008    2 Comments

Conversion Testing

The Importance of Web Site Content in a Redesign

Looking at a redesign of your web site entails not only the look and feel of the site, but, to be done right, should include your content as well. Many businesses fail to take into account how much time needs to be devoted to writing content for their web site. Because running your business is […]

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May 23, 2008    0 Comments

Conversion Testing

What is online conversion optimization?

Conversion Optimization, as defined in the web strategy book “Web Design for ROI“, is the science and art of enhancing a web site’s user experience with the goal of transforming the maximum number of visitors into customers. More specifically, we are looking to improve the conversion rate, which is the percentage of unique visitors who […]

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March 3, 2008    1 Comment

Conversion Testing

Meet Your Goals with Key Performance Indicators

Performance driven design is the future. Scratch that, it’s whatcompanies are doing now to gain competitive advantage by optimizingtheir web sites in response to constantly shifting customer interest,needs and desires. The crux of this approach is to clearly identify your goals in order to revealyour key performance indicators which bring meaning and value to yourweb […]

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January 27, 2008    0 Comments

Conversion Testing

How to Calculate Web Site Design ROI

To properly calculate web site design ROI or any return on investment for that matter: Return – Investment = Net GainNet Gain / Investment = Return On Investment (ROI) Here is an Example ROI calculation: $200,000 (return) – $20,000 (investment) = $180,000 (net gain)$180,000 (net gain) / $20,000 (investment) = 9.00 or 900% ROI Now […]

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January 26, 2008    0 Comments

Conversion Testing

User Testing and Research Meets Client’s Goals

Client Roseville Health and Wellness Center (http://www.rosevillehwc.com/) is a nationally recognized, upscale fitness and medical treatment center. It’s all about personalized total body wellness in a comfortable and supportive environment. Roseville HWC was voted #1 Health Club by Health and Fitness Magazine & #1 Wellness Center in the United States by the Medical Fitness Association […]

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January 21, 2008    0 Comments

Conversion Testing

What People Say Isn’t Necessarily What They Do

There is a funny story about this fundamental truth. When Sony was introducing the boom box, the company gathered a group of potential consumers and held a focus group on what color the new product should be: black or yellow. After some discussion among the group of likely buyers, everyone agreed that consumers would better […]

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January 5, 2008    0 Comments

 

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